Privacy Policy

Playce is developed by Playce Lab Limited and allows you to aggregate music streaming services. To provide this service and develop our business and with your permission, we process personal data. We are committed to protecting your personal data and respecting your privacy. This document sets out our privacy policy which provides further details on how we process your personal data.

CONSENT TO INSTALLATION OF THE APP  

Under data protection laws, we are required to provide you with certain information about who we are, how we process your personal data and for what purposes, and your rights in relation to your personal data. This information is provided in https://www.playce.app/privacy and it is important that you read that information.

Before installation of this App, please indicate your consent to our processing of your personal data (including your name, contact details and device information) as described in the policy https://www.playce.app/privacy-download.

YES I consent to Playce Lab Limited processing my personal data (including my name, contact details and device information).

NO I do not consent to the installation of the App.

How you can withdraw consent

Once you provide consent by selecting “YES”, you may change your mind and withdraw consent at any time by contacting us by email to info@playce-dev.com or by writing to us at our registered office address at 2nd Floor, Solar House, 915 High Road, London, England, N12 8QJ, (we) are committed to protecting your personal data and respecting your privacy. We are but that will not affect the lawfulness of any processing carried out before you withdraw your consent.

 

INTRODUCTION  

This policy (together with our end-user licence agreement as set out at https://www.playce.app/terms-of-use (EULA) and any additional terms of use incorporated by reference into the EULA, together our Terms of Use) applies to your use of:

  • Playce  version 1.0 mobile application software (App) available on our site https://www.playce-dev.com/ or hosted on the Google Play Store and the Apple App Store, both an (App Site), once you have downloaded or streamed a copy of the App onto your mobile telephone or handheld device (Device).
  • Any of the services accessible through the App (Services) that are available on the App Site or other sites of ours (Our Sites), collectively (Services Sites). This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
  • This App is not intended for children and we do not knowingly collect data relating to children.
  • Please read the following carefully to understand our practices regarding your personal data and how we will treat it.

This policy is provided in a layered format so you can click through to the specific areas set out below. Alternatively, you can download a pdf version of the policy here: https://www.playce.app/privacy-download.

IMPORTANT INFORMATION AND WHO WE ARE

THE DATA WE COLLECT ABOUT YOU

HOW YOUR PERSONAL DATA IS COLLECTED

HOW WE USE YOUR PERSONAL DATA

DISCLOSURES OF YOUR PERSONAL DATA

INTERNATIONAL TRANSFERS

DATA SECURITY

DATA RETENTION

YOUR LEGAL RIGHTS

GLOSSARY

DESCRIPTION OF CATEGORIES OF PERSONAL DATA

IMPORTANT INFORMATION AND WHO WE ARE  

PLAYCE LAB LIMITED, Company number 11302111 with registered office address at 2nd Floor, Solar House, 915 High Road, London, England, N12 8QJ is the controller and is responsible for your personal data (referred to as ”Company”, “we”, “us” or “our” in this policy).

We have appointed a data privacy manager. If you have any questions about this privacy policy, please contact us using the details set out below.

Contact details

Our full details are:

  • Full name of legal entity: PLAYCE LAB LIMITED
  • Title of data privacy manager: The Data Privacy Manager
  • Email address: info@playce-dev.com
  • Postal address: 2nd Floor, Solar House, 915 High Road, London, England, N12 8QJ

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues. However, we would appreciate the chance to deal with your concerns before you approach the ICO, so please feel free to contact us in the first instance using the contact details provided below.

The Information Commissioner’s Office can be contacted by post via: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF or by telephone via 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number.

If you are not in the UK, you can contact your local competent supervisory authority if you are in an EU or EEA member state and the App is downloaded from outside the UK. A list is available here:
https://edpb.europa.eu/about-edpb/board/members_en.

Changes to the privacy policy and your duty to inform us of changes

We keep our privacy policy under regular review.

This version was last updated on [7 February 2019]. It may change and if it does, these changes will be posted on this page and, where appropriate, notified to you when you next start the App or log onto one of the App Sites or Services Sites or via updates sent via an App Site or communicated to you in accordance with your marketing preferences. The new policy may be displayed on-screen and you may be required to read and accept the changes to continue your use of the App or the Services or to receive an update to the App.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during our relationship with you.

Third party links

Our Sites may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. Please note that these websites and any services that may be accessible through them have their own privacy policies and that we do not accept any responsibility or liability for these policies or for any personal data that may be collected through these websites or services, such as Contact and Location Data. Please check these policies before you submit any personal data to these websites or use these services.

THE DATA WE COLLECT ABOUT YOU  

We may collect, use, store and transfer different kinds of personal data about you as follows:

  • Identity Data.
  • Contact Data.
  • Device Data.
  • Marketing and Communications Data.

We explain these categories of data at the end of this notice.

We also collect, use and share aggregated data such as statistical or demographic data for any purpose. Aggregated data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific App feature. However, if we combine or connect Aggregated data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.

We do not collect any special categories of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions, allegations or offences.

HOW YOUR PERSONAL DATA IS COLLECTED  

We will collect and process the following data about you:

  • Information you give us. This is information (including Identity, Contact and Marketing and Communications Data) you consent to giving us about you by filling in forms on Our Sites, or by corresponding with us (for example, by email). It includes information you provide when you register to use the App Site, download or register an App, search for an App or Service, use the App and when you report a problem with an App, our Services, or any of Our Sites. If you contact us, we may keep a record of that correspondence.
  • Information we collect about you and your device. Each time you visit one of Our Sites or use one of our Apps we will automatically collect personal data including Device, Content and Usage Data. We collect this data using cookies and other similar technologies. Please see our cookie policy for further details.
  • Location Data. We do not collect location data, however the streaming services that we aggregate may use your location data, for example where their services have territory restrictions.
  • Information we receive from other sources including third parties and publicly available sources. We may receive data about you from various third parties including analytics providers for our website. Where such providers are based outside the EU or EEA and personal data is collected, we will ensure that adequate safeguards are in place.
  • Unique application numbers. When you want to install or uninstall a Service containing a unique application number or when such a Service searches for automatic updates, that number and information about your installation, for example, the type of operating system, may be sent to us.

COOKIES  

We use cookies and other tracking technologies to distinguish you from other users of the App, App Site or Services Sites and to remember your preferences. This helps us to provide you with a good experience when you use the App or browse any of Our Sites and also allows us to improve the App and Our Sites. For detailed information on the cookies we use, the purposes for which we use them and how you can exercise your choices regarding our use of your cookies, see our cookie policy https://www.playce.app/cookie-policy].

HOW WE USE YOUR PERSONAL DATA  

We will only use your personal data when the law allows us to do so. Most commonly we will use your personal data in the following circumstances:

  • Where you have consented before the processing.
  • For the performance of our contract with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal or regulatory obligation.

The Glossary below will help you to find out more about the lawful bases that we will rely on to process your personal data.

We will only send you direct marketing communications by email or text if we have your consent. You have the right to withdraw that consent at any time by contacting us.

We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.


HOW OUR CONTRACT WITH YOU WORKS

Our app is free to use and we do not offer in-App purchases. Our contract with you is based on your compliance with these terms, us being able to demonstrate the popularity of our service in the future by demonstrating that you use or have used the service and by having potential access to your marketing information, subject to your consent. In exchange, we agree to grant access to the Playce App to aggregate your music streaming services.  


PURPOSES FOR WHICH WE WILL USE YOUR PERSONAL DATA  



DISCLOSURES OF YOUR PERSONAL DATA  

When you consent to providing us with your personal data, we will also ask you for your consent to share your personal data with the third parties set out below for the purposes set out in the table above ‘Purposes for which we will use your personal data’:

  • Internal Third Parties as set out in the Glossary below.
  • External Third Parties as set out in the Glossary below.
  • Specific third parties such as our server provider, Heroku, which is owned by Salesforce: SALESFORCE: The Landmark at 1 Market St., Suite 300, San Francisco, CA – 94105 (our Server Provider).
  • Third parties to whom we may choose to sell, transfer or merge parts of our business or our assets. Alternatively, if we seek to acquire or merge with other businesses and create a new entity for this, to such newly created entity. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this Privacy Policy.


INTERNATIONAL TRANSFERS  

We may transfer your personal data to our Server Provider outside the European Economic Area (EEA). Our Server Provider is certified by the Swiss-US Privacy Shield Framework.


Our website may use Google Analytics under the Swiss-US Privacy Shield Framework.


DATA SECURITY  

All information you provide to us is stored on our Server Provider’s secure servers. Where we have given you (or where you have chosen) a password that enables you to access certain parts of Our Sites, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Once we have received your information, we will use strict procedures and security features to try to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way.

 

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator when we are legally required to do so.

DATA RETENTION  

In some circumstances you can ask us to delete your data: see ‘Your legal rights’ below for further information.

In some circumstances, we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

In the event that you do not use the App for a period of one year  then we may treat the account as expired and your personal data may be deleted.

YOUR LEGAL RIGHTS  

Under certain circumstances you have the following rights under data protection laws in relation to your personal data.

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Request transfer or your personal data.
  • Right to withdraw consent.

You also have the right to ask us not to continue to process your personal data for marketing purposes.

You can exercise any of these rights at any time by contacting us using the details at the start of this notice.

GLOSSARY  

LAWFUL BASIS  

Consent means processing your personal data where you have signified your agreement by a statement or clear opt-in to processing for a specific purpose. Consent will only be valid if it is a freely given, specific, informed and unambiguous indication of what you want. You can withdraw your consent at any time by contacting us.

Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.

Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.

Comply with a legal obligation means processing your personal data where it is necessary for compliance with a legal obligation that we are subject to.

THIRD PARTIES  

INTERNAL THIRD PARTIES  means other companies in the Playce group of companies now or in the future acting as joint controllers and who are based in the UK and provide services such as IT and system administration or provide management reporting.

EXTERNAL THIRD PARTIES means service providers acting as processors including our Server Provider described above.

Professional advisers, contractors and agencies acting as processors or joint controllers including lawyers, bankers, auditors, insurers and software developers and digital agencies based in the UK or Europe.

HM Revenue and Customs, regulators and other authorities acting as joint controllers based in the UK who require reporting of processing activities in certain circumstances.

YOUR LEGAL RIGHTS  

Depending on our purpose for holding your data (listed above), you have certain data rights including the right to:

  • Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
  • Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
  • Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
  • Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
  • Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:

(a)  if you want us to establish the data’s accuracy;

(b)  where our use of the data is unlawful but you do not want us to erase it;

(c)  where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or

(d)  you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

  • Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
  • Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

DESCRIPTION OF CATEGORIES OF PERSONAL DATA  

  • Identity Data: first name, last name, maiden name, username or similar identifier, title, gender and potentially Facebook data if you use Facebook to log into the App.
  • Contact Data: email address and sms numbers.
  • Device Data: may include but is not limited to the type of mobile device you use, a unique device identifier (for example, your Device’s IMEI number, the MAC address of the Device’s wireless network interface, or the mobile phone number used by the Device), mobile network information, your mobile operating system, the type of mobile browser you use, the app store you use, and time zone setting.
  • Marketing and Communications Data: includes your preferences in respect of receiving marketing from us and our third parties and your communication preferences.